Política de reembolso

Here at Mermaizing Scents I handcraft all of our products, and due to that reason, I cannot accept returns. If you are not 100% satisfied with your order, pleases contact me so that I can make it right. Customers may contact me at any time regarding an ordered delivered within the past 30 days and I will come to a resolution that meets both of our needs. Please contact me at mermaizingscents@gmail.com and I will do my best to resolve any issues you have within 14 business day.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.